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 Single Units

Case 7.  Labor-Food Cost Diagnostic

 Client

• Casual Dining Multiple Concepts (Italian, Tex-Mex, Hamburger, Varied Menu, and Fine-Dine Seafood)

• 15 Unit, Multiple Concept Operator (MCO)

• Traditional Urban and Suburban Venues.

 Issues

• Leading casual dining operator wanted to benchmark unit operations against industry best practices

• Opportunities for improvement to bottom line may exist

 Approach

• Conduct a comprehensive front-of-the-house and back-of-the-house Labor-Operations Diagnostic

 Results

·        Diagnostic process identified 22 opportunities for operations process improvement in 5 separate categories

·        Client implemented changes resulting in an additional 2.5% of EBITDA profits

Labor-Food Cost Diagnostic Casual & Fine Dining

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