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 Single Units

  

Case 8.  Food Cost & Control Management System

 

Client

  • Food Court Operator

  • 35 Unit, Multi-Regional Chain

  • Non-Traditional Venus

 

 Issues

  • Food court unit operations appeared to be losing money

  • Product quality fluctuated from average to poor

  • Retail and foodservice goods were being sold in the same unit

  • Operator could not calculate the foodservice cost-of-goods-sold accurately

 

Approach

  • Created a production-based product category system

  • Identified sales revenues by product categories

  • Identified product costs and production costs by product categories

  • Analyzed current practices for product sourcing, pricing, receiving, handling, production, merchandising, and spoilage

  • Benchmarked current labor costs and practices against industry best practices to identify opportunities for improvement to labor costs

  • Developed and implemented a single unit, Food Cost & Quality Management System

 

 Results

  • Re-engineered production load through new outsourced items and ingredients

  • Stabilized food quality

  • Eliminated an annualized $5 mm in excess product waste

  • Established a product category management food cost system

 

 

 

 

 

 

Food Cost Control System Limited Service Food Court

 

 

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